County DCONC.gov Website Redesign

By |April 30th, 2024|Categories: Projects, Serving Our Community|

Project to redesign and modernize our current DCONC.gov website to create a more visually appealing and customer-centric website using the latest web technology advancements and design trends. Project Sponsor County Manager Project Theme Serving Our Communities Project Status Active

Tax Mobile Assessor

By |April 30th, 2024|Categories: Projects, Serving Our Community|

Project to implement a new cloud-based property appraisal system called Mobile Assessor, which allows Durham County Tax Department property appraisers to conduct appraisals in the field. Project Sponsor Department Director Project Theme Serving Our Communities Project Status Active

County Disaster Recovery

By |April 30th, 2024|Categories: Building Capability, Projects|

Project to implement a managed Disaster Recovery solution through partnerships with multiple vendors, setting up a secondary data center off-site, and addressing the backup modernization through a cloud solution. Project Sponsor Chief Information Officer Project Theme Building Capability Project Status Active

County ERP Strategy & Roadmap

By |April 30th, 2024|Categories: Improving processes, Projects|

Project to develop a comprehensive ERP (Enterprise Resource Planning) strategy and roadmap, helping the County move through different stages to find and choose the right ERP solution. Project Sponsor County Manager Project Theme Improving Process and Operations Project Status Active

County Moveworks AI Integration

By |April 30th, 2024|Categories: Building Capability, Projects|

Project to automate IT service desk support using AI capabilities. The project helps to boost IT efficiency and effectiveness while improving workforce productivity with powerful AI service desk capabilities. The county workforce will be able to find resolutions to IT-related problems much faster. Project Sponsor Chief Information Officer Project Theme Building Capability Project Status Active

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