County Disaster Recovery

By |April 30th, 2024|Categories: Building Capability, Projects|

Project to implement a managed Disaster Recovery solution through partnerships with multiple vendors, setting up a secondary data center off-site, and addressing the backup modernization through a cloud solution. Project Sponsor Chief Information Officer Project Theme Building Capability Project Status Active

County Moveworks AI Integration

By |April 30th, 2024|Categories: Building Capability, Projects|

Project to automate IT service desk support using AI capabilities. The project helps to boost IT efficiency and effectiveness while improving workforce productivity with powerful AI service desk capabilities. The county workforce will be able to find resolutions to IT-related problems much faster. Project Sponsor Chief Information Officer Project Theme Building Capability Project Status Active

County DCo Services Hub Mobile App

By |April 30th, 2024|Categories: Building Capability, Projects|

Project to implement mobile app functionality for County service management system, DCo Services Hub in order to provide fulfillers and employees the functionality to address service tickets on the go Project Sponsor Chief Information Officer Project Theme Building Capability Project Status Active

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County Disaster Recovery

By |April 5th, 2024|Categories: Building Capability, Improving processes, Projects|

Project to implement a managed Disaster Recovery solution through partnerships with multiple vendors, setting up a secondary data center off-site, and addressing the backup modernization through a cloud solution. Project Sponsor Chief Information Officer Project Theme Building Capability Project Status Active

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