County DCo Services Hub Mobile App
Project to implement mobile app functionality for County service management system, DCo ServicesHub in order to provide fulfillers and employees the functionality to address service tickets on the go. Project Sponsor Chief Information Officer Project Theme Building Capability Project Status Active
County Moveworks AI Integration
Project to automate IT service desk support using AI capabilities. The project helps to boost IT efficiency and effectiveness while improving workforce productivity with powerful AI service desk capabilities. The county workforce will be able to find resolutions to IT-related problems much faster. Project Sponsor Chief Information Officer Project Theme Building Capability Project Status Active
County ERP Strategy & Roadmap
Project to develop a comprehensive ERP (Enterprise Resource Planning) strategy and roadmap, helping the County move through different stages to find and choose the right ERP solution. Project Sponsor County Manager Project Theme Building Capability Project Status Active
County Disaster Recovery
Project to implement a managed Disaster Recovery solution through partnerships with multiple vendors, setting up a secondary data center off-site, and addressing the backup modernization through a cloud solution. Project Sponsor Chief Information Officer Project Theme Building Capability Project Status Active
General Services Motor Pool (Fleet Commander)
Project to implement a new cloud-based Motor Pool system called Fleet Commander to optimize the utilization of shared vehicle fleets, reduce costs, and improve driver experience. Project Sponsor Department Director Project Theme Building Capability Project Status Active
Legal Case Management (Clio)
Project to implement a new cloud-based Legal Case Management system called CLIO to help the County Attorney's Office manage legal cases more efficiently. Project Sponsor Department Director Project Theme Building Capability Project Status Active
Empowering Durham County through technology.